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Support

Having your servers hosted in MaNOC means that you can enjoy total peace of mind. This is because your hardware could not be in better hands. Our award-winning support goes the extra mile to provide comprehensive monitoring, backed up by the latest data centre security technology.

With our client care programme you are provided with business hour customer support numbers and out of hours emergency support numbers should a problem occur. Any support calls are tracked online in our Priority Support System, enabling our engineers to respond effectively and efficiently.

We do not use any automated response systems - when you want technical support you'll get it, instantly - our policy is that our technicians answer the phone within three rings.

Plus, all our clients are appointed a dedicated account manager as a single point of contact - to make your life easier and so we can ensure we know all about you and your needs.

So should you need to contact our dedicated support team, we've made it as easy as possible for you, using our telephone, email, and highly efficient PSS systems.

For any technical help and advice via telephone simply call us now on 0870 111 8866.

To speak to one of our experts on acquiring cages, racks or suites, contact us via our online enquiry form or call us on 0800 954 8225.



"The technical help and telephone assistance are 1st class." All Purple Ltd.

"It's fantastic these days to deal with professional human beings not auto responding robots." Goldtrak.


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